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Terms and Conditions of Sale

Last updated: July 2026

Courtesy translation. In case of any discrepancy, the French version prevails.

1. Purpose and scope

These general terms and conditions of sale (T&Cs) govern the contractual relationship between Ms. Nilda Antonio Bechara, trading under the names My Admin SXM and Nebuvia (SIRET 878 083 302 00025), hereinafter “the provider”, and any individual or legal entity, consumer or business, hereinafter “the client”, ordering an administrative management, formalities support or automation service.

2. Services and quotes

All services are provided on the basis of a personalised quote, drawn up after discussion with the client about the nature, complexity and volume of the request. No flat rate applies by default. The quote states the nature of the service, its price and, where applicable, an indicative completion time. It is deemed accepted upon receipt of the client’s written agreement (email, electronic signature or equivalent confirmation).

3. Payment terms

Accepted payment methods are stated on the quote or invoice.

4. Late payment

In accordance with applicable law, any late payment may give rise to penalties calculated at the legal interest rate in force plus a surcharge, as well as a fixed recovery fee of €40 (article L441-10 of the French Commercial Code), for services provided to a business.

5. Right of withdrawal (consumer clients)

In accordance with articles L221-18 et seq. of the French Consumer Code, consumer clients have 14 days from acceptance of the quote to exercise their right of withdrawal, unless performance of the service began before the end of that period at their express request and with their express waiver of this right.

6. Cancellation

Any cancellation by the client after acceptance of the quote and commencement of the service may result in invoicing for work already carried out, and in retention of the deposit paid as compensation.

7. Nature and limits of the services

The services offered consist of administrative assistance and management (formalities, preparation and transmission of documents, case follow-up, setting up automations). They do not include keeping, reviewing or preparing accounts, which are reserved for chartered accountants, nor personalised legal or tax advice, which is reserved for lawyers. For any tax or accounting filing, the provider acts by preparing and transmitting documents, in coordination with the client’s chartered accountant where necessary. The provider has an obligation of means, not of result.

8. Liability

The provider’s liability may only be engaged in the event of proven fault in the performance of the services, and will be limited to the amount of the service concerned. The provider cannot be held liable for the consequences of incorrect or incomplete information supplied by the client.

9. Consumer mediation

In accordance with the French Consumer Code, in the event of a dispute, consumer clients may use a consumer mediator free of charge. My Admin SXM is a member of (or is in the process of joining) the scheme run by CM2C — Centre de Médiation de la Consommation de Conciliateurs de Justice (14 rue Saint Jean, 75017 Paris — cm2c.net), after internal complaint procedures with the provider have been exhausted.

10. Personal data protection

Data provided in connection with a quote request or a service is processed in accordance with the privacy policy.

11. Governing law and disputes

These T&Cs are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts will be those of the provider’s registered location.